Customer Experience Measurement Suite - C2Metrix
Our web-based on-demand solution will enable you to capture the voice of customer across multiple touchpoints and multiple channels.
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Brand-CE Alignment
We help clients align their brand promise with their customer experience, thereby reducing customer dissatisfaction and defection.
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Marketing Measurement
Using our multi-platform on-demand software, our clients can track brand equity, ad campaign effectiveness, obtain customer feedback on product concepts or even measure employees’ brand engagement.
1 July 2010
C2MetrixTM launched for tracking customer experience in online, physical and phone channels.
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10 May 2010
Customer journey mapping suite launched to help clients better understand their customer experience.
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1 December 2009
CeQuotia is awarded innovation grant for product development by government of Nova Scotia.
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4 September 2009
CeQuotia partners with MoreinStore.ca to serve clients in the service sector.
